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FAQ

Find the answer to your most frequently asked questions

Setting up the CrossWave Cordless for the first time

how to set up and use your CrossWave cordless for the first time

My CrossWave Cordless has no power

What to do when your CrossWave Cordless has no power

 
My CrossWave Cordless is leaving streaks or leaking

What to do when your CrossWave Cordless is leaking or leaving streaks

 
Can I use a Carpet Cleaner on wool carpets?

This is not recommended, as wool carpets can be extremely delicate. Check with the carpet manufacturer before cleaning.

 
How to assemble and use for the first time my CrossWave Cordless Max?

Here’s how to assemble and use for the first time your CrossWave Cordless Max

 
Can I use ‘non-BISSELL’ formulas in my BISSELL machine?

We don’t recommend this, as some cleaning products may not be suitable.

 
Why is my SpotClean leaking?

What to do if your SpotClean is leaking