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Find the answer to your most frequently asked questions
Setting up the CrossWave Cordless for the first time
how to set up and use your CrossWave cordless for the first time
My CrossWave Cordless has no power
What to do when your CrossWave Cordless has no power
My CrossWave Cordless is leaving streaks or leaking
What to do when your CrossWave Cordless is leaking or leaving streaks
Can I use a Carpet Cleaner on wool carpets?
This is not recommended, as wool carpets can be extremely delicate. Check with the carpet manufacturer before cleaning.
How to assemble and use for the first time my CrossWave Cordless Max?
Here’s how to assemble and use for the first time your CrossWave Cordless Max
Can I use ‘non-BISSELL’ formulas in my BISSELL machine?
We don’t recommend this, as some cleaning products may not be suitable.
Why is my SpotClean leaking?
What to do if your SpotClean is leaking
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